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Customer loyalty rewarded with a brand-new Mercedes van

Following the popularity of the West Fraser Rewards promotion during 2022, this year’s programme saw the UK’s largest wood panel manufacturer give away not one, but two, Mercedes vans.  This week, the lucky winner of the first of the vans has been presented with the keys to his brand-new vehicle.  Neil Harding of Neil Harding Loft Ladders entered the promotion after buying West Fraser boards at the Horsham branch of Jewson.  On hand to make the presentation was and Dan Andrews, Key Account Manager at West Fraser. 

Neil Harding Loft Ladders has been supplying and fitting loft ladders and insulating and boarding attics for over 20 years in the Surrey, Kent and Sussex areas.  “We always use West Fraser’s P5 when boarding out lofts and CaberMDF to create hatches.  The products are always reliable and easy to work with.  I’m really pleased to have won the van.  Jamie at Jewson suggested I have a go at entering the competition; it was easy to log on to the website and enter”.

The West Fraser Rewards promotion also benefited the participating builders’ merchants.  James Westbrook, Jewson Sales Manager explained “The promotion was a success for our business unit.  We had great customer uptake which allowed us to interact even more with our customers.  We have a good relationship with the West Fraser team and receive great support from them, so we were pleased to be able to participate in the promotion”.

It wasn’t just Jewson’s customers that were rewarded by the promotion.  As Jamie Woolford, customer service supervisor at Jewson, Horsham, said, “Every time one of our customers won, the branch received a £100 Just Eat voucher which enabled us to get the team together”. For further information, call 01786 812 921 or visit

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